Frequently Asked Questions

CTM INTEGRATION INC. (“CTM”) warrants that any product shall be free from defects in material, workmanship, or function under normal use and service, for a period of one (1) year from the date of original start-up of such product. Please contact our Sales Department for further information surrounding the warranty.

CTM markets and sells exclusively through a channel of Certified CTM Distributors throughout North America. Each distributor has been trained on the CTM product line in both Sales and Service – offering support on both fronts. To obtain pricing, call our Sales Department and we will put you in touch with the Distributor located in your area. Each distributor asks you for information needed regarding your labeling project and will then provide the optimal solution and pricing for your labeling project. You can also fill out the Information Request form which will be forwarded to a distributor in your area for immediate follow-up.

A label applicator is a labeler that is used predominantly for pre-printed labels. This labeler is used to apply pressure-sensitive labels to various products.

Learn more about the equipment we offer and their capabilities in our free product comparison guide.

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A printer applicator is an applicator with a thermal transfer printer integrated into the core or housing of the unit. This option can print variable information onto the pressure-sensitive label material and automatically apply the label to the product.

Label copy position is related to the direction a label is converted on the liner. For a more in-depth review of industry terms, download our guide on 50 common label and label applicator terms.

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Contact CTM Labeling. We are happy to put you in touch with our qualified, experienced distribution base. Simply call 330-332-1800 or complete our online form and we’ll be in touch.

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You can contact our sales department for information on the process or check out the “Become a Distributor” page on our website.

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No. CTM sells through an exclusive distribution network. Call the CTM Sales Department and we will be glad to assist in finding the distributor in your area.

Yes – If you are unable to reach the distributor you purchased your CTM equipment from, you can contact our Technical Support Department.

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